Question 1

What communities can use Tavvolo?

Accepted Answer

Any condo, townhome, or apartment community where multiple owners rent out their units. If your community isn't already in the app, you can request to have it added — we typically add new communities within 24 hours.

Question 2

Do I need permission from my HOA?

Accepted Answer

No. Tavvolo is a coordination tool for owners, not a property management system. However, we do integrate community-specific rules (minimum stays, rental caps) to help you stay compliant.

Question 3

Can guests book with any owner in my community?

Accepted Answer

Only if they're invited. Guests must be invited by an owner (you or a neighbor) to join your community's network. This keeps the guest pool trusted and high-quality.

Question 4

How do referrals work?

Accepted Answer

If you are booked but get an inquiry from a previous guest or friend or family member, you can invite them to Tavvolo and they can search for other available units within the community. When your neighbors do the same, the network of trusted guests grows and you get more bookings through Tavvolo and away from more expensive platforms.

Question 5

What about payments?

Accepted Answer

Currently, payments are handled directly between owner and guest (Venmo, Zelle, check, etc.). Tavvolo facilitates the connection and booking, not the financial transaction.

Question 6

How is this different from a Facebook Group?

Accepted Answer

Facebook Groups are unstructured. Tavvolo has searchable calendars, owner directories, guest invitation systems, and messaging—all built specifically for rental coordination.

Question 7

Can I still use Airbnb/VRBO?

Accepted Answer

Of course! Tavvolo is additive, not exclusive. Owners can use us for their trusted guest network and Airbnb for broader reach. But once your Tavvolo network is established, you may find you don't need the OTAs.

Question 8

How do I get my community on Tavvolo?

Accepted Answer

Download the app and check if your community is already listed. If it's not, you can submit a request directly in the app with your community's details and we'll add it quickly.

Question 9

How much can I save by listing my Trailhead Lodge unit on Tavvolo instead of Airbnb?

Accepted Answer

At an average rate of $425/night over 60 rental nights, Airbnb's ~15% host fee costs you about $3,825/year. VRBO's ~8% fee costs about $2,040/year. Tavvolo is a flat $39/month ($468/year) with zero commissions — you keep an extra $3,357 compared to Airbnb every year.

Question 10

What does Tavvolo cost?

Accepted Answer

Tavvolo charges a flat $39/month — that's it. No per-booking commissions, no guest service fees, no hidden charges. Whether you rent your unit 10 nights or 200 nights a year, the price stays the same.

Question 11

How is Tavvolo different from Airbnb or VRBO?

Accepted Answer

Tavvolo is built specifically for condo communities like Trailhead Lodge. Instead of listing on a massive global marketplace, you're connecting with guests who are referred by other owners in your community — people you can trust. And because there's no commission, your guests pay less and you keep more.

Question 12

Who books through Tavvolo? How do I know I can trust them?

Accepted Answer

Tavvolo guests are typically friends, family, other owners, and referrals from people in your community — not strangers from a global marketplace. Because Tavvolo is community-specific, guests understand they're staying in a real neighborhood and treat the property accordingly.

Question 13

Can I still list on Airbnb and VRBO at the same time?

Accepted Answer

Absolutely. Many owners use Tavvolo alongside other platforms. The difference is that bookings through Tavvolo save you the commission — so over time, as more of your bookings come through Tavvolo, your savings grow.

Question 14

How do I get started listing my unit?

Accepted Answer

Sign up on Tavvolo, add your Trailhead Lodge unit details and photos, set your availability and pricing, and you're live. The whole process takes about 10 minutes. You can start receiving booking requests right away.

Platform	Fee Structure	Annual Cost*
Airbnb	~15% host fee	$4,023
VRBO	~8% host fee	$2,146
Tavvolo	$19/month flat — 0% commission	$228

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